Most was fine, was very happy with the steward keeping the bus clean. Aircon was not working, so it was hot in the night. Would like to have better and precise announcements of available time in the breaks, for going to toilettes, smoking, shopping.
Overall our bus ride was just fine. The bus was comfortable and they even handed out some small snacks. The border crossings were straight forward. It was a busy holiday weekend so the lines at the border were long, although we did jump one cue. We arrived over an hour late, but understandably so. The only thing that would have been helpful is if the staff had informed us when they thought we would arrive so we could notify the party waiting for us. The other issue is that we tried to confirm our tickets at the counter before the day of departure but was told that they could not do that. I don't understand how the bus driver can have all of our details but the counter people do not. It was a bit stressful waiting to make sure we were actually on the bus, but worked out fine. The counter people should be able to check who is on the bus.
The bus was good but the 180 of the sit us not exactly 180, is less. Second the WiFi didn’t work, as well as the electricity points and last and most important, the driver was really authoritarian and somehow rude and not polite.
The bus was very cold the entire trip. Even after people told the staff we were freezing they did not do anything about it. The food was dry and without taste. We did not get blankets either. The bingo session was really annoying.
Busbud is a bus search tool - we include Andesmar routes, schedules and prices in our searches along with many other bus companies. You can compare prices, amenities and times by searching for a route. If you find a suitable trip, you can go ahead and get your Andesmar ticket from us. Note that buses sell out, Andesmar and other operators generally charge a lot more for last minute tickets or for tickets bought in person.
Andesmar Popular Routes, Destinations and Stations